WHEN WILL MY ORDER ARRIVE?
Please allow 14-20 business days for Shipping. We are a frame on demand company and it takes time for us to frame these vinyl records for you! Any questions or concerns, feel free to contact us directly: firstname.lastname@example.org.
WHAT IS YOUR RETURN POLICY?
We are committed to our customers and want you to be happy! You may cancel or amend your order within 24 hours of purchase free of charge. Due to the diversity of our offering, we do not pre-frame or inventory any stock, so every piece is framed-on-demand and made custom to order. Since we do not warehouse or hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer. In the event that a frame or vinyl arrives damaged, we ask that a photo of the damaged unit is sent to our Customer Care team, and will produce and send a replacement at no charge.